Netflix app not letting me download

Help Center. Join Netflix Sign In. Back to Help Home. When trying to download the Netflix app, this message may appear on your Android device: This app is not compatible with your device. You must be using a device running an Android version between 4. Rooted or uncertified Android devices can't download the Netflix app from the Play Store and Netflix may not work properly.

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Android phone or tablet. Update the Netflix app. Open the Play Store app. In the Search bar, search for "Netflix. Tap Update. Make sure your Android device is up to date. Go to Settings. Once you've downloaded any available updates, try Netflix again.

Run Netflix app diagnostics. From the upper right corner, tap the Profile icon. Tap App Settings. If you don't see Download , skip this step. From the list below, click the error code that matches the one on your screen for next steps. Clear the Netflix app data. Enable download storage.

From the Android home screen, navigate to Settings. Select Apps or Apps Manager. Select Netflix. Select Permissions. Switch Storage to On. Try Netflix again. What to do next.