How many times has the postmates app been downloaded

Postmates is a convenient option for busy people who need access to take-out or grocery items. Though its delivery fees are higher than similar services, many find the ability to have food, drinks and staples delivered worth the cost. We recommend Postmates for its extensive variety and intuitive app.

A link has directed you to this review. Its location on this page may change next time you visit. For more information about reviews on ConsumerAffairs. Food was not delivered. I could not get ahold of customer service. I tried the CHAT, email and difficult to find a phone number.

They called anyway and when tried to return drivers call, no answer! I let it ring forever. Then that number went to automated message i. Restaurant has no idea where the food is! This company has more delivery fees than any other service. I did not realize and clicked on it directly though a restaurant. They are unhelpful and once you place the order they will not allow you to cancel with a fee regardless of the reason. Get buying tips about Meal Delivery Service delivered to your inbox.

Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. So at I placed my order. Text relayed ready for pick up, Arrived at restaurant and as they ran around frantically looking for my dinner, the order was received. Boo to Postmates, not an isolated issue according to the restaurant. I will see never use them again. I also placed the order with promised delivery and wham, order placed and informed me of pick up time.

Postmates in San Francisco Their app allows you to see when a car has finally arrived to pick up a hot meal, which is well beyond when the app informs you it's been cooked. Then you can follow the car via the app, and in my recent experience, have noticed the car stopping along the way for another "delivery" which in turn makes me think the driver is stopping off at their apartment or a friend's house, chilling out for a bit, and jumping back in the car with my cold, paid-for food.

Postmates is a terrible service, and to make it worse, their customer service team has no empathy nor a clue this is happening with their customers i. Millenials who are on their phones all day instead. At least Domino's guarantees a timely, heated delivery.

How times have changed. Postmates is a scam. They used to be good and actually care about their customers and that's why I continued to use them.

In , Postmates really started to take a turn for the worse. On multiple occasions, I had to wait between 3 and 4 hours for food that was promised to be there within an hour. The biggest issue with this fact is that they did not inform me that the meal would take longer.

In fact, they would wait to update the expected delivery time just as it was hitting that time. An example of this would be Expected Delivery between and , it hits and now the Expected Delivery is between and This last minute change would happen over and over until it had been several hours. They have also stolen money from me.

If you put in a complaint, you cannot contact them about the same order. The able literally does not allow for this. This has caused me to be unable to request a refund for food undelivered because they have two different systems for undelivered food and other complaints. At launch, Postmates marketed itself as the new Craigslist. Buyers in San Francisco could have anything, from flowers to refrigerators, delivered in two to four hours. It was primarily targeted at small businesses, and took a few years to pivot to consumers.

For the first two years, Postmates survived payment to payment, without the yearly billion dollar funding rounds we see today. A few months later, DoorDash and Instacart would both land large series A rounds. However, in California people were more than willing to pay the delivery charge for their favourites. In , several business owners complained about Postmates taking delivery orders without receiving permission.

Make data driven decisions and optimize your app strategy. The truth of the matter is, it varies. Pricing will vary across the United States, depending on where you live. Suggested Read: How much does Postmates pay? Besides the fact that you get paid through direct deposit, the frequency at which you get paid with Postmates is ideal.

Remember that it may take two to three days for your earnings to show in your account, depending on your bank. The positive side is that they will send you a document come tax season where you may be able to write off some of these expenses as work-related.

Following all of the Postmates policies, delivery and pickup instructions, and offering excellent customer service are all great ways to earn more tips from your customers. While hot spots can pop up at any hour of the day, peak hours happen around the same time every day. The further away your customer is from the store they ordered from, the larger your delivery fee will be.

One of the biggest hidden frustrations of driving for Postmates is that Uber bought the app. They began offering no-contact deliveries where drivers could leave the items on the porch without having to hand them to the customer. This was an attempt to keep the driver, customer, and staff at the stores safe during this uncertain time. Choosing to work during peak hours and blitz pricing can help make driving more worth your while.

You can! Overall, they have similar requirements to drive for them, and the earning potential is comparable. Postmates is one of the best ways to earn some extra money or make money so you can work when you want. Brett Helling is the owner of Ridester. He has been a rideshare driver since early , having completed hundreds of trips for companies including Uber, Lyft, and Postmates.