Download driver for hp officejetpro 7740
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Sign Up Forgot Password? Error Message. I've tried several solutions I found in these forums, including partial and full reset, updating firmware, reinstalling drivers, using HP's support software, etc. Nothing has helped. I can still scan and print with ePrint just fine, I just cannot print directly from my PC.
This worked, and I've been happily printing since then. However, I have to print some 11X17 pages, and the Deskjet driver has a single tray, so I cannot print the larger pages without switching trays a huge inconvenience. So here are the questions, has anyone else had this problem, has anyone else solved this problem, and if not, are there any alternative drivers which will still maintain the full functionality of the printer and even better than HPs official driver works?
Go to Solution. After speaking with two different technicians at the customer support center, the second person made a brilliant observation I really wish I had written down her name, because she deserves a lot of credit which, it appears, was the cause of the problem all along!
It is not really a driver issue, more like a limitation of the driver. Here was the problem: my PCs name was too long! We recently switched to a new domain server, and the name for the domain is relatively long. Since this domain is added to the PC's full name, it made the PC's name too long, and the printer would fail. I shortened my PCs name from 42 characters to 36 characters, and everything started working again! Thank you everyone for your suggestions, and especially thanks to the woman at the phone center who made this connection!
View solution in original post. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons on the public post, that'll help us and others see that we've got the answers! Raj I am an HP Employee. Unfortunately, this did not solve the problem. Through this app I can print internal reports, such as "Printer Status Report", and I can still print through ePrint, but as soon as I try printing any document from within the HP Smart App or not , I get the same blue screen.
I tried converting the driver back to the DeskJet , and I can again print, but only with limited functionality as mentioned in the OP. A better workaround would be an alternate driver such as the Officejet Pro model which offer similar capabilities.
Open the latest HP installation folder which begins with 7z e. Click Have Disk once reaching the printer selection pane and paste the 7z folder path located above, then complete the wizard and use the driver, that should allow similar capabilities as your original printer driver. Hi ShlomiL, thanks for the reply. Unfortunately, this did not do it either, it has the same behavior as the driver did blue screen. For anyone who comes accross this, I'd like to also point out something amazing that HP did.
Figure : Paper fill guide in the paper tray. Figure : Sliding in the paper width guides. Figure : Inserting Tray 1. The printer aligns the printhead, and then an alignment page automatically prints. Your HP printer hardware is now set up, and you can install the printing software. Step 5: Install the printer software Download the latest version of the printing software from Select a location. Europe, Middle East, Africa. Asia Pacific and Oceania.
Select a language. Confirm Back. Search all support. Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Examples: "DeskJet paper jam", "EliteBook G3 bios update" Need help finding your product name or product number?
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